Wednesday, April 20, 2005

FedEx SUCKS!!

I purchased a cute little "Pet Mate pet taxi" from Petco.com. My joy at snagging this awesome purchase on sale was short lived. I was met with fumbling idiocy at the hands of FedEx package handlers. The first screw up: they couldn't find my apartment. I do live in an unsual building which does (technically speaking) boast 2 addresses. True enough. But is that any call for them to send my package flying into the empty void of unclaimed-package-land? Next thing I know, I'm tracking my package in f'ing New Jersey! I call the customer service line, slightly appalled, but not too bad off. The soothing voice of my customer service assistant iced me down some. He sent out an internal tracking code for my package, and told me to call the Brooklyn location to see what the hell they've been smoking. (Ok, maybe he didn't but he should've). So I did and I changed my shipping address, (yet again) with these people. It came to Brooklyn for a day or two and this morning I find out the fuckers sent it back to Jersey! I live in BROOKLYN, gahdamnit!!! B-R-O-O-K-L-Y-N!! Sheesh! I called customer service again, seething this time. It's shit like this that can fudge up ya day, ya know?! AAARRRGGG!!! We'll see if they get it right this time....

Don't you hate shitty service?

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